Program Webinars:
Program Webinars are detailed videos that explain how to perform all tasks in KinderConnect, KinderSign, KinderSmart and Interactive Voice Response (IVR). The text of each Program Webinar is available here.
Interactive Voice Response (IVR) Webinar
Computer Based Training (CBTs):
Computer Based Training are short videos that explain how to perform a single task in TAP.
Adding, Changing & Deleting Child Photos in KinderConnect
Merging Private Pay Child to PFCC Child
Voiding Attendance in KinderConnect
Submitting Attendance in KinderConnect
Sending Payment Alert for a Paid Payment
Support Webinars
Support Webinars were broadcast live on a certain day to cover issues commonly reported to the TAP Support Center. Each webinar was recorded and can be found below.